Our approach: SiteHits.net, a DBA of Donna Knight Enterprises, collects only the personal information reasonably needed to process transactions, provide requested services, communicate with customers, and meet legal obligations. We do not sell your personal information.
1. Information We Collect
Depending on how you use SiteHits.net, we may collect:
- Contact information, such as your name, email address, mailing address, and telephone number.
- Transaction information, such as the service or product purchased, payment status, billing details, and transaction history.
- Information you voluntarily provide when you contact us, request support, submit a form, or communicate about an order.
- Basic technical information automatically generated when you use the website, such as IP address, browser type, device type, referring page, and access time. This information may be used for security, troubleshooting, and basic website operation.
Payment card information may be collected and processed directly by a third-party payment processor. SiteHits.net may receive transaction confirmation and limited billing details but does not necessarily receive or store your full payment card number.
2. How We Use Information
We use personal information only as reasonably necessary to:
- Process payments and complete transactions;
- Deliver products or services you request;
- Respond to questions and provide customer support;
- Send transaction, account, service, or policy communications;
- Prevent fraud, abuse, and security incidents;
- Maintain business and tax records; and
- Comply with applicable laws and enforce our agreements.
3. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information. We also do not share personal information for another company’s independent marketing purposes.
4. When Information May Be Shared
We may share limited information with service providers that help us operate the website, process payments, deliver purchases, provide hosting, prevent fraud, or support customers. These providers receive only the information reasonably needed to perform their services. We may also disclose information when required by law, legal process, or a valid government request, or when reasonably necessary to protect our rights, users, or the public.
5. Cookies and Similar Technologies
SiteHits.net may use cookies or similar technologies that are necessary for website functions, security, transaction processing, preferences, or basic analytics. You can adjust cookie controls through your browser, although blocking essential cookies may affect website operation.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including completing transactions, providing support, resolving disputes, maintaining required business records, and meeting legal, tax, or accounting obligations.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or electronic storage method is completely secure, so absolute security cannot be guaranteed.
8. Your Choices and Requests
You may contact us to ask about the personal information we hold, request a correction, or request deletion. Some information may need to be retained to complete transactions, comply with law, prevent fraud, or preserve legitimate business records. Privacy rights vary by location, and we will respond as required by applicable law.
9. Children’s Privacy
SiteHits.net is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and address the matter.
10. External Links
Our website may link to websites operated by others. Their privacy practices are governed by their own policies, and SiteHits.net is not responsible for those external sites.
11. Changes to This Policy
We may revise this policy periodically. The updated version will be posted on this page with a new effective date. Your continued use of the website after a revision means the revised policy will apply to future use.
12. Contact Us
For privacy questions or requests, email SiteHits.net at contact@sitehits.net. Please include enough information for us to understand and respond to your request.